Credit Controller, EMEA

<p>We are Kao, listed as one of the worlds most ethical companies for the last 20 years.</p><p>Our EMEA brand portfolio spans across three sectors; <strong>Consumer Care</strong> (John Frieda, Guhl, Bondi Sands, Bioré, Jergens, Curél),<strong> Professional Hair</strong> (Goldwell, Oribe, KMS Hair, Kerasilk), and <strong>Molton Brown.</strong> </p><p>Our corporate philosophy, The Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect. </p><p><strong>About our role:</strong> </p><p>As a Credit Collector, youll play a key role in supporting our financial performance and sustainable growth, with a particular focus on serving our business and customers in Italy.</p><p>Beyond managing outstanding receivables and maintaining healthy account balances, youll act as a proactive, value-adding business partner. By prioritising high-impact activities, building trusted stakeholder relationships, driving results with a solution-oriented approach, and identifying opportunities for continuous improvement, youll help strengthen our credit and collections function and contribute to the wider success of the organisation. </p><br><br>Ligt uw cv klaar? Zo ja, en bent u ervan overtuigd dat dit de functie voor u is, zorg er dan voor dat u zo snel mogelijk solliciteert.<br><p><strong>What you will do:</strong> </p><ul><li>Proactively Manage and Collect Outstanding Receivables; Ensure timely follow-up on overdue accounts, maintain accurate records of collection activities, and work closely with customers to resolve payment issues while maintaining positive relationships.</li><li>Prioritise High-Impact Activities; Focus daily efforts on accounts and actions that drive the most value—such as high-risk or high-value receivables—ensuring efficient use of time and resources</li><li>Collaborate as a Business Partner; Act as a liaison between finance and commercial teams, providing insights into customer payment behaviour and supporting decision-making with data-driven recommendations.</li><li>Contribute to Process Improvement; Identify recurring issues, inefficiencies, or bottlenecks in the collections process and propose or support initiatives to streamline operations and enhance performance.</li><li>Ensure Compliance and Reporting Accuracy; Adhere to internal controls, company policies, and regulatory requirements while maintaining up-to-date and accurate documentation for audits and performance reporting.</li></ul><br><p><strong>What you will need:</strong> </p><ul><li>Bachelor/ Master educational level preferably in the Accounting and finance field</li><li>Required languages: Italian: C2/native-level proficiency. English: fluent.</li><li>3+ years experience in a Credit and Collection environment.</li><li>Experienced working within a changing environment with a continued focus on process improvement.</li><li>Experience in running projects and/ or process improvements</li><li>Ability to prioritize your own workload and getting things done.</li><li>Relevant system knowledge (preferably SAP/S4Hana) and proficiency in Excel.</li><li>Detail oriented, and able to manage shifting priorities.</li></ul><p>At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. </p><br><p><strong>What you can expect from us:</strong> </p><ul><li>An entrepreneurial environment where passionate and innovative teams come together. </li><li>Respect, teamwork and collaboration are at the heart of how we work. xcjrqgh </li><li>A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, our Charity Committee, and DE&I communities </li><li>A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension schemes, insurance options, and more… </li><li>Learning and development opportunities </li></ul><p>Your voice matters here, we value entrepreneurial thinking and innovation from our teams.</p><br>